Mid-1980s: CIS begins using Physician Data Query, NCI's comprehensive cancer database; the Publications Ordering Service is launched; e-mail is introduced into day-to-day operations; and CIS launches a community outreach component

2000: Smoking cessation call centers become a permanent service

2002: The NCI Smoking Quitline number,1-877-44U-QUIT, is implemented

2004: In accordance with the National Network of Tobacco Cessation Quitlines Initiative, 1-800-QUITNOW is established

2005: CIS is awarded 15 base contracts to operate the CIS Partnership Program, and 4 of those contracts are also awarded call centers

	In FY 2005, via all access channels to CIS, 4,256,912 inquiries were received.